Programme resources

    Empathy – the ability to understand another person or group’s perspectives and feelings and respond accordingly – creates the...
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    Self-control is not about suppressing or ignoring how we feel. It’s about taking the time to choose when or if to act on our...
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    Having the self-awareness to understand and recognise our emotions is at the heart of emotional intelligence. What we do with...
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    Our emotions play a major role in our thought processes, decision-making and individual success. Understanding and deploying them...
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    According to emotional intelligence (EQ) guru, Daniel Goleman, IQ is just an “entry level requirement” in the modern workplace....
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    Understanding our own personality and individuality – and how they impact on others – is at the core of effective leadership.
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    While we like to think that we’re self-aware, research and experience suggest that we may not know ourselves as well as we think...
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    Future Talent Learning’s four pillars of time management help us to focus on what adds value and to make time for deep work,...
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    If we are to have the impact we want at work – and to protect our own and others’ wellbeing – we need to find the space to ‘be’...
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    Feedback can only get through if the medium or channel used is appropriate and effective, and is not disrupted by communication...
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